Privacy Policy

Your privacy and security are our top priorities. Learn how we protect your personal information.

Last Updated: September 5, 2025

Our Commitment to Your Privacy

We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our agency. We take your privacy seriously and strive to comply with all applicable laws and regulations concerning the protection of personal information, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant healthcare privacy laws.

Please read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and maintain the following types of personal information when you engage with our Medicare agency:

Personal Identifiable Information (PII):

  • Name
  • Address
  • Date of birth
  • Social Security Number
  • Medicare and health insurance information

2. How We Use Your Information

We may use your personal information for the following purposes:

Provide Services

To facilitate your enrollment in Medicare and provide you with related healthcare services.

Verify Eligibility

To determine your eligibility for Medicare and related benefits.

Billing and Payment

To process payments for Medicare plans and services.

Communication

To send you important information about your Medicare coverage, updates, and other relevant communications.

Customer Support

To respond to your inquiries and provide customer support.

Improve Services

To analyze and improve our services, including the development of new programs and offerings.

Legal Compliance

To comply with legal and regulatory requirements, including reporting obligations to government agencies.

3. How We Protect Your Information

We take the security of your personal information seriously and employ reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. We restrict access to your personal information to authorized employees and agents who need it to perform their duties.

4. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete your information, as well as the right to opt-out of certain communications. To exercise these rights, please contact us using the contact information provided below.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and notify you of any significant changes.

Questions About Our Privacy Policy?

We're here to help you understand how we protect your information.

Contact Us